You want it, we get it

To make a request:

• Check Discover More to make sure we don’t have the item you require
• You will be asked to widen your search to Libraries Worldwide, then you will get a YWIWGI button to click – this auto populates the title/request information and sends the request to the Collections and Archive Team for review
• You will be required to log in using your EHU username and password
• We’ll contact you once your request has been satisfied

Journal articles:

• Check Discover More using the article title to make sure it is not available there
• It is also worth checking the A-Z Journal List using the journal title, to make sure the article isn’t accessible through that avenue
• You will be asked to widen your search to Libraries Worldwide, then you will get a YWIWGI button to click – this auto populates the title/request information and sends the request to the Collections and Archive Team for review
• You will be required to log in using your EHU username and password
• We’ll contact you once your request has been satisfied

Book chapters:

• Check  Discover More to make sure we don’t have the item you require
• You will be asked to widen your search to Libraries Worldwide, then you will get a YWIWGI button to click – this auto populates the title/request information and sends the request to the Collections and Archive Team for review
• You will be required to log in using your EHU username and password
• We’ll contact you once your request has been satisfied

Academics wanting to request items for their reading lists should only use Reading Lists Online and not YWIWGI.

For further support with your reading lists contact the Academic Engagement Team Academic Engagement Specialist or [email protected]

Receiving items

Books purchased for library stock

A reservation will be placed on your behalf. When the book is received in the library, you will receive an email to your Edge Hill university email account, advising you that the book has been reserved for you and it will be held on the Reservation Shelf, at the site you specified on your request form, for four days from the date of that email.

Books received as an inter-library loan:

• You will receive an email asking you to collect your item for loan from the helpdesk in the Library.
• Items will be issued to you by a member of staff – it is not possible to self-issue inter-library loans.
• The bookmark that accompanies the loan contains important information and should be kept with the item whilst in your care.
• Loan lengths are determined by the lending library. If you need the book for a longer period of time, you can request a renewal (see below).
• Items borrowed via Inter-library Loan are subject to recall at any time by the lender. You will be notified of recalls via a courtesy email, but you are ultimately responsible for keeping track of the due dates and statuses of your books.
• Items not returned by their due dates may also be billed for replacement by the lender and the full cost will be passed on to you as the borrower.
• Occasionally, we can only obtain an item on reference use only basis, which means you will not be able to take them out of the library. If the book you request is only available on that basis, we will check with you beforehand that it is suitable for your requirements.

Journal article

You will either be sent a photocopy to keep or a secure electronic delivery document will be sent via email with a link to the article.

Renewing your inter-library loan items:

• As inter-library loan items are not part of our own library stock, they will not renew automatically in your library account.
• If you find you need your inter-library loan book for a longer period, you must contact the Collections and Archives team by email [email protected] to request a renewal.

Returning items:

• Our own library stock can be returned via the self-service machines.
• Inter Library Loans must be returned to the helpdesk in the Catalyst.  You cannot return them via the self-service points as the item won’t be recognised and will not be removed from your account

Lost, damaged, or unreturned inter-library loans

Fines will be charged for late returns, loss or damage of inter-library loans.

When completing the request form you must tick the acknowledgement box to confirm that you have read and agreed to the copyright terms and conditions. This is a legal requirement. Under copyright law you can only request a photocopy or electronic copy of an article, book chapter or similar once, for the purpose of private study or non-commercial purposes, and ticking the box is equivalent to an electronic signature.

When completing the request form you must tick the box to confirm that you have read and agreed to the copyright terms and conditions. This is a legal requirement. Under copyright law you can only request a photocopy or electronic copy of an article, book chapter or similar once, for the purpose of private study or non-commercial purposes, and ticking the box is equivalent to an electronic signature.

Institutions within the UK

We supply loans, articles and chapters from both print and electronic material within our collections.  Please provide your British Library Billing Account number, British Library code and a reference number for each request you make. We charge at the current standard BL rate.

Institutions outside the UK

We are not currently able to supply any materials to institutions outside the UK.

Yes, there is a limit, depending on which group you belong to:

• Staff 100
• Postgraduate – Research 100
• Postgraduate – Taught 30
• Undergraduate 30

We will attempt to satisfy any requests that are made by distance learning students who are registered to use the postal loans service, by purchasing the item for our own stock. A reservation will be placed on your behalf and will be posted out to you in the usual way, once the item is received by the library. However, due to the requirements of supplying libraries, distance learning students should note that print books must be collected from one of our sites. Journal articles can be ordered and will be delivered either electronically to your Edge Hill email address or posted directly to your home address.

If you wish to request a thesis from another UK higher education Institution, please check the British Library’s EThOS service to see if it is available. EThOS is a national thesis service run by the British Library, and from here you can access records relating to theses awarded by over 120 UK institutions. Many UK theses have already been digitised and are available to download free of charge. If the thesis hasn’t already been digitised British Library will try to obtain a copy for you, but please be aware that this may incur a charge if they have to make an electronic copy.

Occasionally items may be supplied on microfilm or microfiche. Our Ormskirk site provides microfilm/microfiche reading equipment. This can be used by appointment only.

To request an Inter Library Loan, use our ‘You Want It We Get It’ service. All you will need to do is search Discovery via the library catalogue and select the YWIWGI button and we will do our best to get the item for you, either by purchasing it for our own stock, or by requesting it from British Library or another institution.

You can email [email protected]

Print items purchased for stock will normally take approximately 3 weeks to arrive from the date of the order, but this can vary depending on the availability of the item and supplier. Ebooks will usually be available for use within 5-7 working days from the date of order. inter-library loans will usually be available for collection within 10 days from the date of request, but again, this can vary, depending on the availability of the item and the lending institute.