Skip Navigation

Data Management and User Support

This internal team provides advice and support to Faculties and Departments with all elements of the data held on the student record system to ensure the accuracy and validity of the institutional data for internal reporting and external statutory requirements.

Two students sitting at a table in the hub. One of the students is holding a coffee cup

Key points to note

You are responsible for ensuring we hold the most up to date contact information and personal details about you, so let us know if anything has changed.

Update your contact details via the student homepage

Contact the team to update course or module data

Changing your contact details

You are responsible for making sure we have your most up to date personal details, including your:

  • name
  • address
  • telephone number
  • mobile number
  • personal email address

The University contacts you throughout your programme via telephone, email and SMS message and also posts important documents (such as your certification) to your home address.

Changing your personal details

When you enrol you must make sure the University has recorded your correct name. It is your responsibility to do this. If you spot an error in the recording of your name, let the Data Management team know immediately.

Edge Hill University has a duty to prevent fraud and therefore reserves the right to set specific requirements and procedures. The University therefore requires you to apply and enrol using the name on your passport, birth certificate or marriage certificate.

If you are a transgender student, your first contact point regarding what name appears on your student record is Kordel Dickinson. To begin the process, all you need to do is contact Kordel via email at [email protected] to discuss your options. Please refer to our Support for Transgender Students  for further advice name change in our FAQs, and things you will need to consider if you decide to make a legal name change.

Changing your name during your studies

Get in touch

Two students in a computer lab looking at a book and a computer

If you’ve got any questions about updating your details, or accessing your account, let us know.